Welcome to ExFiles AI. These Terms and Conditions (“Terms”) govern your access to and use of our website, mobile application, and all related services (the “Platform”). By using ExFiles AI, you agree to these Terms. If you do not agree, please do not use the Platform.
1. Eligibility
Welcome to ExFiles AI. These Terms and Conditions (“Terms”) govern your access to and use of our website, mobile application, and all related services (the “Platform”). By using ExFiles AI, you agree to these Terms. If you do not agree, please do not use the Platform.
2. Services Overview
ExFiles AI is a subscription-based platform that provides tools for documentation, communication analysis, and evidence preparation, including:
- AI-generated summaries and court-ready reports
- Secure document storage
- Timeline and pattern tracking
- AI chatbot responses for co-parenting and legal communication
We are not a law firm and do not provide legal advice.
3. User Accounts
You are responsible for:
- AI-generated summaries and court-ready reports
- Secure document storage
- Timeline and pattern tracking
- AI chatbot responses for co-parenting and legal communication
We are not a law firm and do not provide legal advice.
4. Subscriptions and Payments
We offer tiered subscription plans. By subscribing, you agree to:
- Provide valid and current payment information
- Allow automatic renewal unless canceled before the billing date
- Understand that fees are non-refundable unless stated otherwise
5. Acceptable Use
You agree not to:
- Use the Platform for illegal, harmful, or harassing behavior
- Upload or share content that violates privacy, court orders, or intellectual property laws
- Interfere with or disrupt the Platform’s functionality
6. Data Privacy & Confidentiality
Your data is your own. By using the Platform, you grant us a limited license to process and store data solely to deliver our services. We use secure, encrypted storage, and our use of your data is governed by our [Privacy Policy].
7. Artificial Intelligence (AI) Services
We offer AI-powered features such as message summarization, tone analysis, and suggested replies. By using these tools, you agree:
- We do not share your personal data for third-party model training
- AI-generated content may contain errors or be incomplete
- You must review and verify all AI output before using it
- AI responses are not legal, medical, or therapeutic advice
The AI services are provided “as is,” with no warranty of accuracy or fitness for a particular purpose.
8. Subpoenas and Legal Requests
We comply with valid legal requests, including subpoenas, under applicable laws. Our standard process includes:
- Requiring a valid subpoena or court order
- Prepayment of applicable fees:
- Search/Retrieval Fee: $25
- Certification Fee: $20
- Copying Fee: $0.20/page
- Notifying users of the request, when allowed
- Reserving the right to assess additional costs for complex requests
We make no warranties regarding the legal sufficiency of records produced in response to such requests.
9. Intellectual Property
The ExFiles AI name, logo, and all content provided via the Platform (excluding user-generated content) are the exclusive property of ExFiles AI and may not be used without permission.
10. Disclaimers
The Platform is provided “as is” without warranties of any kind, either express or implied. We do not guarantee:
- Legal outcomes
- The accuracy of AI-generated content
- The uninterrupted availability of the service
11. Limitation of Liability
To the fullest extent permitted by law, ExFiles AI will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Platform.
12. Dispute Resolution
You and ExFiles AI agree that any dispute related to these Terms or the use of the Platform will be resolved through binding, individual arbitration, not in court. You waive the right to a jury trial or to participate in class actions.
The Federal Arbitration Act governs this clause.
Before initiating arbitration, you agree to try resolving any dispute informally by emailing support@exfiles.ai. If unresolved after 60 days, you may proceed to arbitration.
This arbitration clause does not apply to:
- Claims in small claims court Legal
- Legal actions related to intellectual property violations or privacy breaches
Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Hearings may occur remotely or in your local county.
ExFiles AI will not seek reimbursement of its arbitration fees unless your claim is deemed frivolous. You may be awarded legal fees if permitted under law.
You agree to bring claims only in your individual capacity. Class or representative actions are not permitted. If this waiver is found unenforceable, this entire section is void.
If any part of this section is held unenforceable (except the Class Action Waiver), the rest shall remain in effect.
13. Changes to These Terms
We may update these Terms from time to time. We’ll notify you of material changes, and continued use of the Platform constitutes acceptance.
14. Governing Law
These Terms are governed by the laws of the State of California, excluding conflict-of-law rules.
15. Contact Us
Questions? Reach out to us at: support@exfiles.ai